DUTIES: Under indirect and intermittent supervision and working alone, to represent the Company with customers, builders, developers, any Company representatives, and other appropriate contacts regarding service requests. On occasion will assist or work with an Energy Services Consultant.
* To process and monitor customer applications for service from start to finish, including, but not limited to the following activities:
* To provide the customer with information on rates, charges, programs, service requirements, and other technical expertise as required.
* To obtain all required customer approvals, easements, and rights-of-way as needed, and to prepare appropriate contracts, permits, releases, plats and records.
* To make field inspections and prepare material and labor estimates, plats and drawings as needed for proposed construction.
* To use transit and level and other surveying instruments/tools as required.
* To design assigned jobs in accordance with Company electric standards.
* Handle special requests as assigned.
SPECIAL RESPONSIBILITIES:
* Responsible for customer satisfaction with all facets of service work.
* Responsible for ensuring proper application and collection of service related charges and protection of Company revenue.
* Company policies for revenue guarantees and contributions will be implemented to serve the best interest of the Company.
* Responsible to ensure billing and operating records are properly established for all service work.
* Responsible for efficient and effective use of Company resources.
* Identify the method of service that is in the best interest of the Company.
* Conduct self in an efficient and effective manner.
* Keep customer information confidential.
* Use Company equipment, when necessary, in a safe and prudent manner.
* Protect public safety by preventing and/or identifying unsafe electric facilities.
WORKING CONDITIONS:
A combination of office and field environment. When in the field, must wear personal protective equipment as required. Subject to all weather conditions. Subject to emergency call-out. Operation of a vehicle(s), considerable walking over rough terrain and the ability to use hand tools and equipment as required. Exposed to varying weather and construction site conditions. Will work in close proximity to energized electrical facilities.
QUALIFICATIONS: Candidate must have Satisfactory completed:
1. Six (6) credit hours with a grade C or better at an accredited university, college or junior college to include: Algebra and Trigonometry. If Algebra and Trigonometry were taken in High School, three (3) credit hours of a College Level Math Course (that requires Algebra and Trigonometry as a prerequisite) with a grade C or better at an accredited university, college or junior college will complete this requirement.
2. Twelve (12) credit hours approved by the Company with a grade of C or better at an accredited university, college or junior college to include: Statics, Dynamics, Strength of Materials, Electrical Systems, Structures, Circuits, Physics, Transmission and Distribution of Power, Surveying, Drafting, Construction Management, Construction Estimating, or other related courses acceptable to the Company.
3. Must pass Company's EEI Technical Aptitude test and Sales and Marketing Aptitude test. Successfully complete Company's sponsored DC/AC Basic Electricity course. NOTE: A candidate may enroll in the Company DC/AC course during the first year of their employment in this position. However, the candidate will be required to pass (80% or higher) the DC/AC test or be disqualified from the position.
4. Possess and maintain a valid driver's license.
****PLEASE NOTE: A copy of your transcripts will be required for review prior to consideration, please attach them to your profile in Peoplesoft (preferred method) or send them via fax or email to: 314-554-3801 or xxxxxx@xxxxxx.xxx. Unofficial copies are acceptable in an effort to expedite the process, but official copies should be requested as they will be required prior to an applicable employment offer.
*Please attach a resume to your on-line application or copy/paste information into "Full Text Resume" box at www.ameren.com/jobs.
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