National Assembly Services is seeking a Full Time Call-Center Representative to work in our Allentown PA office. We are looking for a candidate with: general office skills; general computer skills; must have excellent communication and phone skills; must be able to answer phones and schedule appointments. Looking for a candidate interested in growing with a rapidly expanding company.
Duties will include:
* Accept in-bound sales calls (we do not do any out-bound sales calls) from consumers that are interested in purchasing furniture assembly services.
* Obtains customer information by answering telephone calls; doing needs-assessment; verifying information.
* Explaining to clients procedures; answering questions; providing information.
* Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
*On the job training.
Our call center hours are Monday - Friday 9am to 8pm.
Hours will be alternate weeks of 10am-6pm and 12 noon-8pm.
Pay range is $10.00 to $11.00 per hour, based on experience. Nice office environment.
All applicants must have:
strong Verbal Communication including ability to listen well,
Phone Skills,
Data Entry Skills,
People Skills,
Customer Focus,
Customer Service,
Attention to Detail,
Professionalism,
Multitasking.
Computer and Internet literate.
Microsoft Office skills.
Please submit resumes via email: xxxxxxxxx_xxxxxxx@xxxxxxxx.xxx
or fill out our online profile at:
http://www.natlassm.com/NasAssembly/jobs/jobform.html
Please indicate Ad NAS#0001 on all correspondence.
Please visit our website: www.natlassm.com
National Assembly Services proudly offers our services through industry leading manufacturers and retailers. Our customer service standards are unmatched in our industry. NAS services are available throughout North America. |
