PALAYOK NI LOLA 99-B Zamora St., Dagupan City / ###-###-#### February 02, 2008-present Supervisor Maintain smooth working relations of employees and customer satisfaction. I catch the employee doing something good. I demand good work from everyone and don't tolerate lazy performance. Problem solving; coaching members/ volunteers. Handling costumer complaints. Clean and maintain orderliness in work. Knowing, anticipating and exceeding in order to encourage repeat business and therefore generate profit. I also operate the cash register. BCM Marketing Dist. (NESTLE PHIL.) Dagupan City/ ###-###-#### Nov. 21, 2005-June 20, 2007 Sales Representative Made bookings for customer orders and do all the necessary reports for every sales. Traveled to numerous branches to assist with sales-related issues. Marketed territory for new sales representative; developed improvement to cold-calling technique. Mined sales opportunities by conducting on-site surveys with consumers. I also do the telemarketing. I submit my monthly reports – Production reports, reimbursement. Company closed JOLLIBEE Session Road, Baguio City/ ###-###-#### Sept. 22, 2001-Dec. 31, 2001 Service Crew – Cashier Station Operates Computerized Cash Register, makes report of cash and sales. Order – taking. Suggestive Selling. Filling up the order Slip. Assembling order. Order serving / dispensing. I smile and greet the customer in pleasant tone of voice. I maintain direct eye contact w/the customer as he places his/her order. I write down the orders as dedicated by the customer. Identify if order is dine or dine out. I verify the orders. I smile and give complimentary closing. “Thank you ma’am”/sir enjoy your meal.” Display and arrange cakes and other products in counter area. I also clean and maintain orderliness in work. I implements “clean as you go” system. Change of residency.