Dynamic, goal-driven senior management professional with 16 years of experience directing sales, training, and operational functions, currently looking for an organization which will allow my talents to integrate with their current and future business strategies. Proven track record in developing and implementing strategic business plans, proactively identifying and resolving problems and reversing negative sales trends. Dedicated to providing first-rate customer service. Versatile leader with strong mentoring and team building skills. Charismatic public speaker and active retail consultant with Gerson Lehrman Groups scholar program. Studied Business and Human Resources at Broward Community College.