OBJECTIVE Obtain an administrative or operations support position that will allow me to learn, grow, and continually be a positive contributor to the success of the company through my own accomplishments. PROFESSIONAL WORK EXPERIENCE Apple Inc. Lone Tree, CO Mac Genius Administrator August 2005 – May 2008 Spearheaded implementation of new organizational measures to streamline paperwork. Helped maintain the repair paperwork and database. Assisted two teams with receiving, stocking, and shipping. Successfully handled customer relations issues and inquiries. Supported in-store technical support team with troubleshooting, installs, and data transfers. University of Denver Denver, CO eStudio Assistant January 2004 - May 2006 Helped manage two computer labs for the university by maintaining equipment and aiding users. Checked out and received electronic equipment. Maintained, updated and organized paperwork. STRENGTHS and SKILLS Design and present clear messages in a technical format. Collect, organize, classify, search for, arrange, and process data. Aptitude for accurate details, detail oriented, ability to multi-task. Ability to read, understand, and interpret technical information. Strong organizational and time management skills. Minimal supervision needed. Quickly pick up new skills and problem solve. Experience with multiple phone lines. EDUCATION University of Denver Denver, CO Bachelor of Arts in Digital Media Studies Minor in International Studies AWARDS and HONORS Selected for Dean’s List multiple times #### - #### University Scholarship (Merit Based) #### - #### National Scholars Honor Society 2005 Cherrington Global Scholars Fall 2004 COMPUTER EXPERTISE Windows and Mac Savvy Web-Based Applications (i.e. SAP, PeopleSoft) Adobe Creative Suite (Illustrator, Photoshop, Dreamweaver, Flash) Microsoft Office (Word, Excel, Powerpoint, Outlook), Apple iWork Web and Graphic Design